Call Center Operations has become one of the fastest growing yet volatile industries around.  We at Childs Enterprises have first hand and current experience in the establishment, operation and sustainment of one of the most interesting and complicated Call Centers in operation today.  Developed for the US Navy, the HR Benefits Call Center in East Machias, Maine handles customer service processing for the entire civilian workforce of the US Navy.   Begun as a pilot project in 2001, the program is now in its ninth year of successful operation. Mr. Childs was the original designer and program manager of the project, and supervised its operation for over eight years.

 

Welcome To Childs Enterprises

 

 


We are Systems
Engineering At It's
Best.
 

Solutions architectures and
advanced problem solving
techniques are combined to
provide a family of products
and service offerings tailored
to fit your needs.  We believe
in listening to your concerns,
working with you to find a
reasonable solution, then
delivering the result.

We call that --
      
Customer Service.

Childs Enterprises, LLC
PO Box 808, Machias, Maine  04654
207-259-4440 <> C: 207-263-8787
SYSTEMS ENGINEERING
Arrow CALL CENTER OPERATIONS
Arrow PROGRAM MANAGEMENT